Delivery options

Standard delivery
(4-5 working days)
Order value up to £49.99 = £5
Order value £50 - £124.99 = £2.50
Order value over £125 = FREE

Express delivery
(2-3 working days)
Order value up to £49.99 = £7.95
Order value £50 - £124.99 = £5.95
Order value over £125 = £3.95
This service is not available to Ireland and UK Islands, including the Channel Islands, and only on certain products.

Please note that we are unable to deliver the following to Northern Ireland and non-Mainland UK: plants/gardening kits and other perishable goods. If item dimensions are small enough, they will be delivered through the letterbox. Otherwise, if nobody is available to accept delivery, a calling card will be left for you to re-arrange delivery or collection. Hampers may be shipped separately from other goods ordered.

International Delivery
We deliver to many European countries. The cost of delivery will be added automatically to your order form when you select the country the goods are to be delivered to. Please click on the delivery information tab that’s available on each product page for further delivery details.

We offer delivery to the EU countries listed here. Products available for UK delivery only will be noted within the product's description (including without limitation plants/gardening kits and other perishable goods).

A delivery charge of £10 applies to deliveries to the Republic of Ireland.

A delivery charge of £25 applies to the following countries:
Czech Republic
Italy
Latvia
Lithuania
Slovakia
Spain

A delivery charge of £20 applies to the following countries:
Austria
Belgium
Denmark
France
Germany
Luxembourg
Malta
Monaco
Netherlands

A delivery charge of £30 applies to the following countries:
Estonia
Finland
Hungary
Norway
Poland
Portugal
Romania
Slovenia
Sweden

A delivery charge of £35 applies to the following countries:
Bulgaria
Greece
Switzerland

Please note that we are unable to deliver to PO boxes.

Import duties and taxes may have to be paid in some countries, for which you will be solely liable. Before ordering please obtain details of these charges from your local customs office in the country to which the goods are being dispatched. We cannot be held liable should local customs officials decide to hold or confiscate items for any reason, including where such items are not available for export to a particular country.

Delivery times
We aim to deliver as specified above, but the delivery times above are for guidance and are not a guarantee. We cannot take responsibility for length of delivery time once an item is despatched from us to our carrier. A signature will be required to acknowledge delivery (where the parcel or package will not fit through the letterbox). Delivery may be attempted at a neighbour’s house if no one is available to sign at the delivery address. The signature of the person accepting delivery at the delivery address will be proof that delivery has been received by you or the person to whom the order is addressed.